Our Team

Myung Lee, Executive Director

Myung J. Lee is Executive Director of Cities of Service, a national nonprofit that works with city leaders to tap the knowledge, creativity, and service of citizens to solve public problems together. Cities of Service is a growing, nonpartisan coalition of more than 225 cities in the U.S. and UK.

Myung previously served as a Deputy Commissioner with the City of New York Administration for Children’s Services, where she was responsible for one of the nation’s largest publicly funded early care and education systems, serving more than 100,000 children. She has extensive nonprofit management experience leading overall operations and strategy for organizations focused on homeless assistance, domestic violence, and early childhood development programs in the tri-state region. Myung also was a program officer and later associate general counsel at the Corporation for National Service, where she managed multi-million dollar grant programs and helped to launch AmeriCorps. Upon receipt of her juris doctorate from Georgetown Law, she was an advocate and counsel for incarcerated women.

Her private-sector experience spans development, sales, and human resources. In addition to her J.D., she holds a bachelor's degree in political science from the State University of New York at Binghamton. Myung is originally from New York City, and resides in Brooklyn with her husband and daughter.

Mauricio Garcia, Deputy Director

Mauricio leads Cities of Service’s support to its network of cities, including strategy and design, training, and technical assistance.

A senior nonprofit professional with over a decade of experience, Mauricio formerly served as Director of New York Programs at Seedco, a national nonprofit workforce development intermediary, where he oversaw a portfolio of programs that connected low-wage workers to other benefits and services. Prior to Seedco, Mauricio was the Director of Services at The Financial Clinic, where he led the delivery of financial coaching services to working poor New Yorkers. He has also worked for LISC and the Business Outreach Center Network.

Mauricio holds a master’s degree in public administration from the City University of New York’s Baruch College and a bachelor’s degree in business administration from Oakland University. He is also an alumnus of the Coro Leadership New York program and serves on the board of NYC-based Teens for Food Justice. Mauricio is originally from Detroit, and lives in Brooklyn with his wife.

Rosalind Becker, Resilience Project Manager

Rosalind provides individualized consulting services and programmatic support to the cities participating in the Resilience AmeriCorps program.

Rosalind comes to Cities of Service from the Leona M. and Harry B. Helmsley Charitable Trust where she served as Program Officer. In that role, she developed and executed grant making strategies for environmental conservation and managed the grant portfolios for conservation in Myanmar and the Gulf of California Region of Mexico. Prior to her work at the Trust, Rosalind served as Field Coordinator at San Francisco Baykeeper where she led volunteer programs, coordinated scientific monitoring, and advocated for protective environmental policies.

Rosalind holds a Master of Science from Fordham University where she studied changing patterns of biodiversity in New York City area forests. She also holds a Bachelor’s degree in environmental science from Colby College in Waterville, ME. Rosalind lives in Brooklyn.

Maggie Buford, Operations Associate

Maggie provides operational and administrative support for the Cities of Service team.

Before joining Cities of Service, Maggie served as an AmeriCorps member in two locations. Through the Student Conservation Association, she served as a sustainable operations intern for the U.S. Forest Service in Missoula, MT where she provided support in the logistics and analysis of sustainability initiatives. Maggie also served as an AmeriCorps associate instructional specialist with 4-H CAPITAL teaching STEM afterschool classes in Austin, TX.

Maggie holds a bachelor's degree in sustainability from Stockton University. She currently lives in Staten Island, NY.

Maggie Buford, Operations Associate

Millie Choy, Director of Operations

Millie leads infrastructure development, adminstrative functions, and event logistics at Cities of Service.

Previously, she was at the Division of Early Care and Education at the New York City Administration for Children’s Services where she provided key support in the planning and analysis of program policy implementation. Prior to her work at ACS, Millie was a Special Projects Associate at Jumpstart, a national early education nonprofit, where she was responsible for office management and supported the fiscal operations of AmeriCorps grants for the Tri-State region. A firm believer in the power of service, Millie served as an AmeriCorps VISTA and an AmeriCorps member for Jumpstart.

Millie holds a master’s degree in elementary education from the Warner School of Education and a bachelor's degree from the University of Rochester.

Michael Cohn-Geltner, Program Associate

Michael provides administrative and strategic support to the program team at Cities of Service, with a particular focus on metrics, data, and systems. He served as program intern before assuming his current position at the organization.

He previously worked as Office Manager and Permit Specialist for KDH Solar, a major designer and installer of residential and commercial solar arrays in Louisiana. He served two terms of service with City Year New Orleans, the first as a Corps Member and then as Service Team Leader. In the Service Team Leader capacity, he led professional development opportunities for a diverse group of corps members by developing and facilitating a series of trainings and workshops.

Michael holds a master’s degree in public administration from the Robert F. Wagner School of Public Service at NYU and a bachelor’s degree in creative writing and literature from Sarah Lawrence College. He grew up, and currently lives in, Brooklyn.

Rachel Greenburg, Program Manager

Rachel provides technical assistance and day-to-day support for Cities of Service grant programs and coalition cities.

She joined the organization from Girls for Gender Equity, where she provided technical assistance and facilitated professional development for program staff. Prior to her role at Girls for Gender Equity, Rachel interned in the Office of Secretary Hillary Rodham Clinton at the Clinton Foundation. Rachel also brings direct practice, city government, and service experience from her positions with the Kings County District Attorney's Office and Safe Horizon.

Rachel holds a master’s degree in social work from Columbia University and a bachelor’s degree from Colgate University. Rachel enjoys teaching skating for Figure Skating in Harlem in her spare time.

Hayley Kallenberg, Communications Director

Hayley joins Cities of Service as the Communications Director, developing communications strategies that broaden programmatic reach, deepen impact, and raise the visibility of Cities of Service.

Hayley comes to Cities of Service from the Clinton Global Initiative (CGI) where she served as Marketing Manager. In that role she helped develop and manage the CGI brand and editorial strategy across print, digital, and social media platforms, including writing and editing written communications on behalf of President Bill Clinton for the initiative. Before her time with CGI, she completed a year of AmeriCorps service as a VISTA and was an AmeriCorps Summer Associate, both with Hunger Free America.

Hayley holds a bachelor’s degree in political science from the University of Michigan, Ann Arbor. She lives in Manhattan and enjoys spending time with her Lower East Side Girls Club “little sister” and occasionally singing vocal jazz when her friends need a good laugh.

Saundra Malanowicz, AmeriCorps VISTA Leader

Saundra provides support and guidance for 14 national service members implementing the Love Your Block blueprint across the country.

Before joining Cities of Service in August 2015, Saundra was a Health Insurance Navigator with the Health Federation of Philadelphia and a tax preparer through the Volunteer Income Tax Assistance program. She served her first term as an AmeriCorps VISTA member in Delaware County, PA in support of financial education and self-sufficiency programs at PathWays PA. She has spent time in Russia both as a student and as a fellow in the Credit Apprenticeship Program of FINCA International.

Saundra holds a bachelor’s degree in international studies and Russian studies from American University. 

Amy Miller, Senior Development Manager

Amy plans, develops, and implements comprehensive fundraising strategies to underwrite core support and strategic growth efforts at Cities of Service. 

Amy brings significant fundraising and relationship management experience and a proven history of developing dynamic partnerships to address municipal and community needs. Prior to joining Cities of Service, Amy was Associate Director of Development at City Parks Foundation, where she served seven years in a series of increasingly senior roles. Previously, Amy provided benefits management and claims resolution for a self-funded insurance plan at Atlantic Benefits Company.

Amy holds a bachelor’s degree in liberal studies from Eugene Lang College at The New School University, with a focus on comparative literature and Latin. She lives on the Upper West Side.

Ophelia Overton, Communications Associate

Ophelia provides creative and strategic support to the communications team at Cities of Service.

Ophelia comes to Cities of Service from Greenlight Media Strategies, where she served as an Associate helping to create and manage direct mail for political candidates, Political Action Committees (PACs), and nonprofits. Prior to joining Greenlight, Ophelia was the Digital Social Change Fellow at Fenton Communications where she contributed to issue advocacy campaigns for organizations such as the Annie E. Casey Foundation, J&J Global Health, and Cycle for Survival. Ophelia has also spent time in Sydney, Australia as a reporter, editor, and market research interviewer.

She holds a bachelor's degree in media, journalism, and communications from the University of New South Wales in Sydney and lives in Brooklyn.

Ophelia Overton, Communications Associate

Hayley Steele, AmeriCorps VISTA Leader

Hayley provides support and guidance for 20 national service members implementing the Resilience AmeriCorps VISTA program across the country.

She joined Cities of Service after serving as a Cities of Service AmeriCorps VISTA member in the City of Phoenix, implementing the Love Your Block blueprint to support neighborhood revitalization. Before her AmeriCorps VISTA service, Hayley supported constituent casework in the office of U.S. Congresswoman Ann Kirkpatrick. She has also served as a management intern for the U.S. Department of State in Milan, Italy.

Hayley holds a bachelor’s degree in political science and criminology and criminal justice from Northern Arizona University.  

Deb Jospin, Program Consultant

Deb has been working with Cities of Service since 2009, helping to create the Playbook, the Blueprints, and the various grant programs. She provides the Cities of Service team with strategic advice and support, and helps facilitate strategic partnerships with leaders in the civic engagement, social innovation, service and volunteering world.

Deb brings to this work over twenty years of leadership in the nonprofit and national service arena. Along with her former business partner Shirley Sagawa, she is the co-author of The Charismatic Organization: Eight Ways to Grow a Nonprofit that Builds Buzz, Delights Donors and Engages Employees (Jossey-Bass, 2008).

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